Peter Augustus Privacy & SMS Communications Policy

 

Last updated: 26-01-2026

This privacy policy outlines how we use and protect any information you provide when you use our website. We are committed to safeguarding your privacy. If we request personal information when you use our website, you can be assured it will be used in accordance with this privacy statement. We may update this policy from time to time, so please check this page regularly to ensure you are happy with any changes.

1. Types of Information Collected

We collect different types of information to improve your experience and ensure our services are tailored to your needs. Below is a detailed overview of the information we collect:

Type of Information

Details

Personal Information

We collect personal information such as your name, contact details (email, phone, and address), billing and delivery information, order history, transactional data, demographic information (e.g., postcode, preferences, and interests), marketing preferences, and your SMS opt-in status.

Usage Data

We collect information about your interactions with our website, including browsing activity, time spent on pages, and user behavior, to improve our services and user experience.

Cookies and Tracking Technologies

We use cookies and other tracking technologies to monitor your shopping cart contents, track site usage, remember preferences, and analyse advertising interactions to offer a more personalised experience.

Location Data

If you enable location services, we may collect information about your device’s location to personalise offers or determine delivery eligibility. This data is collected through cookies, browser settings, or mobile device permissions.

2. How the Information is Used

We collect and use your information to:

  • Fulfill orders and deliver our products.

  • Improve our services and user experience.

  • Send updates about your orders, account, and any marketing communications (if opted-in).

  • Provide customer support and enhance service delivery.

  • Ensure compliance with Australian legal obligations.

  • Provide personalised recommendations and marketing promotions if you opt in.

  • Personalise offers or determine delivery eligibility based on your location data (if enabled).

3. Who Can Access Your Personal Information

We may share your personal information with third parties in the following situations:

Type of Sharing

Details

Third-Party Service Providers

We share data with trusted service providers for order fulfilment, payment processing, SMS, email communication platforms, and marketing services. These providers are contractually required to safeguard your data.

Legal Requirements

Personal data may be shared to comply with legal obligations, respond to government requests, or protect against fraud.

Non-Personal Data Sharing

We may share aggregated, non-personally identifiable information for analytics, advertising, and market research purposes.

SMS Opt-in and Phone Number Sharing

SMS opt-in data and phone numbers are never shared with third parties for marketing purposes. Your phone number is only used for communications related to Peter Augustus Craft Butchers.

4. Cookies and Tracking Technologies

We use cookies and other tracking tools to enhance user experience, personalise recommendations, track behavior, and improve site performance. You can manage cookie settings in your browser, but disabling cookies may affect some website functionality.

5. Data Security

We implement industry-standard security measures, including:

  • SSL encryption for online transactions.

  • Secure servers and data access controls.

  • We do not store full credit card details and do not sell or rent your personal data to third parties.

We retain your information for as long as necessary to provide services and comply with Australian law. Data that is no longer required is securely deleted or de-identified.

Despite our security efforts, no online data transmission is 100% secure. We take reasonable steps to protect your data, but we cannot guarantee complete security.

6. User Rights

You have the following rights regarding your personal data:

  • Access: Request access to your personal data.

  • Correction: Request correction of inaccurate or incomplete data.

  • Erasure: Request the deletion of personal data that is no longer necessary for the purposes for which it was collected.

  • Restriction of Processing: Limit the processing of your data, especially if it's disputed.

  • Objection to Processing: Object to certain types of processing, such as marketing.

  • Data Portability: Request that we transfer your personal data in a structured, commonly used format.

To exercise these rights, contact us via email.

7. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing them with your personal information.

8. Children’s Privacy

This website is not intended for children under 18. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected such information, we will take steps to delete it.

9. Changes to the Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with the updated "Last Revised" date. We encourage you to review this policy regularly to stay informed about how your data is protected and used.

10. Contact Us

If you have any questions or concerns about this privacy policy or how your information is handled, please contact us at:

Camp Hill Store:
Phone: 07 3398 6611

Online Ordering HQ:
Email: info@peteraugustus.com.au
Phone: 0486 364 355