Shipping & Delivery
At Peter Augustus Craft Butchers, we're committed to delivering restaurant-quality meat and exceptional service.
Every product is expertly selected, prepared, and packed by our butchers to ensure premium quality and freshness. We currently deliver to selected regions across Australia using refrigerated couriers and registered delivery vehicles. All orders are packed in insulated, biodegradable thermal boxes with ice packs to maintain cold chain integrity from our butcher shop to your door.
The Journey To Your Door
Delivery Conditions
Store Pick Up
Orders selected for Store Pick Up are freshly prepared and packed either on the day of your order or the following day, then stored under chilled conditions until collection. We recommend all orders be collected within 3 days of receiving your Ready for Pick Up notification to retain optimum freshness and quality.
Any order collected after 3 days falls outside our recommended collection window. While refrigerated storage is maintained, Peter Augustus cannot guarantee product freshness beyond this period, and any reduction in quality due to delayed collection will not be considered the responsibility of our store.
Delivery Areas
Our current delivery service areas include:
Queensland New South Wales Victoria Australian Capital Territory South Australia
At checkout, simply enter your address to confirm whether your area is eligible for delivery.
Estimated Delivery by Region
Queensland
Brisbane Metro, Gold Coast & Sunshine Coast: Monday to Friday delivery, allow 2 to 3 business days.
Regional QLD: Monday, Wednesday and Thursday delivery, allow 2 to 3 business days.
Remote QLD: Monday, Tuesday, Thursday and Friday depending on location, allow 3 to 4 business days.
Current known non-serviced QLD postcodes: 4183, 4184, 4720, 4824, 4871, 4875
New South Wales
Sydney Metro: Monday to Friday delivery, allow 2 to 3 business days.
Regional NSW: Most zones delivered Monday to Friday depending on suburb.
Remote NSW: Allow 3 to 4 business days from order.
Current known non-serviced NSW postcodes: 2898
Australian Capital Territory
Canberra Metro & Surrounds: Delivery typically Tuesday and Friday. Allow 3 to 4 business days from order.
Victoria
Melbourne Metro: Monday to Friday delivery on set weekdays depending on suburb. Allow 2 to 3 business days.
Regional VIC: Delivery Tuesday or Wednesday, allow 3 to 4 business days.
Remote VIC: Delivery Wednesdays, allow 4 to 5 business days from order.
South Australia
Adelaide Metro & Surrounds: Delivery Tuesdays only, across 182 serviced South Australian postcodes.
Please note: South Australia runs on a weekly dispatch. Every SA order is dispatched on a Friday for delivery the following Tuesday, and goes into production on the Thursday before. This applies to all South Australian orders regardless of the day they are placed, so a Monday order and a Wednesday order will arrive on the same Tuesday.
Because of the weekly schedule, time from order to delivery varies depending on the day you order. Use our delivery checker for an exact date for your postcode.
How It Works
Expanding Our Reach. We're working closely with chilled courier partners to bring Peter Augustus products to more Australians. If your postcode isn't recognised at checkout, try a nearby postcode or contact our team and we'll happily check delivery options for you.
Stay Updated. Our delivery network continues to grow and postcodes are updated regularly. Even if you've checked before, we encourage you to re-check availability at checkout. If we don't currently deliver to your area, please reach out and we'll do our best to assist or recommend alternative options.
Need Help?
If you have any questions about this policy or your recent order, please don't hesitate to get in touch. Please include your order number, a description of the issue, and photos where applicable so we can assist you promptly.
You can also visit our FAQ page for quick answers: