At Peter Augustus Craft Butchers, we’re committed to delivering restaurant-quality meat & exceptional service.

Every product is expertly selected, prepared, and packed by our butchers to ensure premium quality and freshness.

We currently deliver to selected regions across Australia using refrigerated couriers and registered delivery vehicles. All orders are packed in insulated, biodegradable thermal boxes with ice packs to maintain cold chain integrity from our butcher shop to your door.

Delivery Conditions:

• Deliveries are made to the address provided at checkout.

• If no one is home, orders may be left safely at the doorstep unless otherwise requested.

• Once delivered, responsibility for the care of products transfers to the customer.

• Please refrigerate or freeze items as soon as possible upon delivery.

• For more information on our sustainability initiative & recyclable packaging, visit here for more info.

Delivery Areas:

Our current delivery service areas are as follows, make sure to enter in your address at checkout to check delivery eligibility:

• Queensland
• New South Whales
• Victoria
• Australia Capital Territory
  

At checkout, simply enter your address to confirm if your area is eligible for delivery.

Delivery Timeframes:

• We aim to dispatch orders within 1 business day

• Delivery days and cut-off time is 1pm 

• You’ll receive a tracking link or notification from the courier once your order is on its way

When will it arrive at my location?

Queensland

• Brisbane Metro, Gold Coast, Sunshine Coast - Monday to Friday delivery, allow 2-3 business days

• Regional QLD - Monday, Wednesday, Thursday, allow 2-3 business days

• Remote QLD - Monday, Tuesday, Thursday, Friday depending on location, 3-4 business days from order.

Current known non-serviced postcodes in QLD: 

4183, 4184, 4720, 4824, 4871, 4875

New South Whales

• Sydney Metro - Delivery Monday to Friday, allow 2-3 business days

• Regional NSW - Most zones delivered Monday to Friday depending on suburb.

• Remote NSW - Allow 3-4 business days from order.

Current known non-serviced postcodes in NSW:

2898 

ACT

• Canberra Metro & surrounds - Delivery typically Tuesday and Friday. Allow 3-4 business days from order.

Victoria

• Melbourne Metro - Delivery Monday to Friday on set weekday per suburb. Allow 2-3 business days

• Regional VIC - Delivery Tuesday or Wednesday, allow 3-4 business days.

• Remote VIC - Delivery Wednesday's, allow 4-5 business days from order.

Expanding Our Reach

We’re working closely with chilled courier partners so we can bring Peter Augustus products to more Australians. If your postcode isn’t recognised at checkout, you can try an alternative postcode nearby or get in touch with our team, we’ll happily check delivery options for you.

Stay Updated

Our delivery network is always growing. Postcodes are updated regularly, so it’s a good idea to re-check availability even if you’ve looked before.

We are continuously expanding our delivery zones. If we don’t currently deliver to your area, feel free to reach out and we’ll do our best to assist or recommend alternatives.

Need Help?

If you have any questions about this policy or your recent order, please don’t hesitate to get in touch.

Contact us:

Email:

info@peteraugustus.com.au 

Call or text:

Camp Hill Store: 07 3398 6611 

Mobile: 0486 364 355

Please include your order number, a description of the issue, and photos (if applicable).