How to Manage Your Subscription
Life changes, and your subscription can change with it. Reschedule, skip, swap products, change frequency, update your details or cancel directly from your account.
Sign In to Your AccountSign in to your Peter Augustus account, open your subscription and tap Edit. From there you can reschedule, skip a delivery, change frequency, swap products, update your details or cancel.
Sign In, Edit, Reschedule or Skip
These are the most common subscription changes and can be handled directly from your account.
Use the email address connected to your Peter Augustus subscription.
Go to your subscription and tap Edit.
Move your next order if you're going away or need another delivery date.
Skip one delivery if your freezer is still stocked.
Change how often your order arrives, for example monthly to every eight weeks.
Your subscription discount stays tied to your subscription even if you change delivery frequency.
Step-by-step guide showing how to sign in, open subscriptions, tap Edit, and reschedule or skip your Peter Augustus subscription.
Sign in first, then open your subscription.
Swap, Update or Cancel
Need something different next time? You can update the subscription without starting over.
Swap your current product for another subscription item, including favourites such as Wagyu Beef Tallow or Angus Asado Ribs.
Moved recently or heading somewhere new? Update your delivery address from your Account section.
Change your customer contact information directly from your account.
Update your payment information from the Account section.
Cancel whenever you need to. Your customer account remains open.
You can subscribe again anytime when you're ready.
Step-by-step guide showing how to swap products, update your delivery address, and cancel a Peter Augustus subscription.
Swap products, change details or cancel from the subscription portal.
What You Can Manage
Subscription Questions
I’m a regular customer of Stanbroke, Stanbroke Foods, The 203 Restaurant, or Peter Augustus Camp Hill. Can I be moved to a higher tier?
Yes. If you can provide proof of recent purchases, such as receipts from the past 12 months, our team can review your history and assign you to the most suitable VIP tier. Get in touch with your details, and we'll take care of the rest.
Can I skip just one delivery without cancelling?
Yes. Head to your subscription, tap Edit, and choose Skip. Your next order will move to the one after.
Will I lose my discount if I change my delivery frequency?
No. Your discount stays tied to your subscription, even if you change how often it's delivered.
Can I resubscribe after cancelling?
Absolutely. You can subscribe again anytime. Your favourite cuts will still be waiting for you.
When will my changes take effect?
Any changes you make will apply to your next scheduled delivery, not the one already processed.
What if I can't find my subscription after signing in?
Make sure you're signed in with the email address you used to place the order. If you're still stuck, our team is happy to help.
Is there Free Shipping with my subscription order?
Free shipping is automatically applied when each subscription order exceeds $200. If a recurring order falls below $200, a discounted subscription delivery fee of $30 applies. Keep your subscription above $200 to enjoy convenient delivery at no extra cost.
We're Here to Help
If you get stuck at any step or would prefer a friendly human to walk you through it, our customer care team is always ready to help.
info@peteraugustus.com.auHelpful Peter Augustus Guides
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