Manage Your Subscription
Life gets busy, and sometimes your meat plans change. Maybe you're heading out of town, your freezer's still full, or you just fancy switching things up next delivery. Whatever the reason, managing your Peter Augustus subscription is quick, easy, and completely in your hands.
This short guide walks you through everything you need to know. From signing in to rescheduling a delivery, swapping a product, updating your address, or cancelling if you need to: no phone calls, no waiting. Just a few taps and you're done.
Part 1: Sign In, Edit, Reschedule, or Skip
The first four steps cover everything most customers need: logging in, opening your subscription, making changes, and choosing how often you want your box delivered.
You can reschedule your next order if you're going away, skip a single delivery if your freezer's still stocked, or change the frequency altogether (for example, from monthly to every eight weeks).
Step-by-step guide showing how to sign in, open subscriptions, tap Edit, and reschedule or skip your Peter Augustus subscription. Sign in to your account to get started.
Part 2: Swap, Update Your Address, or Cancel
Want something different next delivery? You can swap your current product for another subscription item, perfect if you want to try our Wagyu Beef Tallow, Angus Asado Ribs, or any of our other favourites.
Moved recently or heading somewhere new? Jump into your Account section to update your delivery address, contact details, or payment method.
And if you ever need to pause things completely, you can cancel anytime. No hoops, no pressure. Your account stays open, so you can resubscribe whenever you're ready.
Step-by-step guide showing how to swap products, update delivery address, and cancel a Peter Augustus subscription. Update your account details here.
Frequently Asked Questions
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I’m a regular customer of Stanbroke, Stanbroke Foods, The 203 Restaurant, or Peter Augustus Camp Hill. Can I be moved to a higher tier?
Yes. If you can provide proof of recent purchases (such as receipts from the past 12 months), our team can review your history and assign you to the most suitable VIP tier. Get in touch with your details, and we’ll take care of the rest. - Can I skip just one delivery without cancelling? Yes! Head to your subscription, tap Edit, and choose Skip. Your next order will move to the one after.
- Will I lose my discount if I change my delivery frequency? No. Your discount stays tied to your subscription, even if you change how often it's delivered.
- Can I resubscribe after cancelling? Absolutely. You can subscribe again anytime. Your favourite cuts will still be waiting for you.
- When will my changes take effect? Any changes you make will apply to your next scheduled delivery, not the one already processed.
- What if I can't find my subscription after signing in? Make sure you're signed in with the email address you used to place the order. If you're still stuck, our team is happy to help. See below.
- Is there Free Shipping with my subscription order? Yes, orders over $200 will automatically receive free shipping applied to their order.
Need a Hand? We're Here to Help
If you get stuck at any step or you'd prefer a friendly human to walk you through it, our customer care team is always ready to help.
Email us: info@peteraugustus.com.au
We'll sort it out for you quickly so you can get back to enjoying great quality meat, delivered your way.
Quality meat, delivered your way whenever you want it.